Terms and Conditions

This website is owned and operated by CASSIUS SERVICES LIMITED Reg. No. 09937073 Nwms Center, 31 Southampton Row WC1B 5HJ London, England.

1. General

What follows is a description of the terms and conditions upon which Olimp Finance ("Olimp Finance") offers access to its Website to the customer ("you") and the use of its services (the "Agreement"). The terms, conditions and risks corresponding with your usage of our services that are accessible under the domain of www.olimpfinance.com (the "Site") are detailed in the following Agreement.

Any queries concerning this Agreement may be answered by our Customer Support.

Before you become an Olimp Finance customer, it is required to agree with and accept all of the terms and conditions concluded in the following Agreement without any modifications, which include the terms and conditions clearly circumstanced below. By continuing to access or use the Site you agree to follow the terms and conditions of this Agreement as they may apply to you.This Agreement is efficient upon acceptance in registration for newly registering customers. If you do not agree to any of the terms and conditions concluded in this Agreement, cease to use or access our services and inform us in writing as quickly as possible.

2. Online Services Agreement

This Agreement is made by and between Olimp Finance and you.

This Agreement applies to: the Site and the trading platform, and all the electronic content and / or software (that this Site currently contains) which supplies all its customers with real time information about the exchange rate of certain currencies, plus with the program facilities for trading transactions execution in the foreign exchange market via the phone, fax, the web and any other services, features or content which Olimp Finance may add in the future (the "Services").

3. Membership Eligibility

The Services are only accessible and may only be used by individuals or companies able to legally bide contracts under the law that is in force in their country of residence. Without limiting the foregoing, the people under the age of 18 or any legal age ("Minors") must not use our Services.

If you are a Minor or do not qualify in other way, you are not allowed to use our site.

For the avoidance of doubt, we do not hold the responsibility for any unauthorized use of our Services by Minors.

Without denigrating from the above, we do not hold the responsibility for verifying and/or checking your knowledge and/or experience ampleness. We do not hold the responsibility for any transactions you perform, your usage of the Services nor any damage and/or loss you endure due to and/or related to the Site.

Without limiting the foregoing, in the places where the usage of our services is not legal, our Services are not accessible. Olimp Finance withdraws the right of refusal and/or cancel Services to anyone at its personal judgment.

4. Registration Information and Requirements

While registering to Olimp Finance, specific identifying data will be required from you. You hold the responsibility for securing the Username and Password for your account.

You agree to deliver information about yourself that are needed for the purpose of registration process. The information will be genuine, precise, current and whole. You agree not to impersonate anyone, distort any affiliation with a person, entity or association, use false headers or harbor your identity from Olimp Finance in any other way for any aim.

Registration as or for a business entity means declaration of having the power to bind the entity to this Agreement.

The information you confide in Olimp Finance will be treated with caution, in accordance with the exposures it provides while registering and in its Privacy Policy.

5. Legal Restrictions

Without limiting the foregoing, you hereby declare your understanding of the fact that laws regarding financial contracts are different in many places in the world. You are responsible to check If you fully adhere to any law, regulation or directive, that is in force in your country of residence and applies to the use of the Site.

For avoidance of doubt, the fact that our Site is accessible does not have to mean that our Services and your actions of using our Services are legal in your country of residence.

You hereby declare that the money you invested in your account with Olimp Finance do not come from drug dealing, kidnapping or any activity that is not legal.

6. Limited License

Olimp Finance grants you a non-exclusive, non-transferable and limited personal license to access and use the Site (the "License").

The License is conditioned on your continued compliance with the terms and conditions of this Agreement.

You agree not to resell or permit access of the Site to others, and not to copy any materials appearing on the Site for resale or for any other purpose to others without the prior written consent of Olimp Finance.

For avoidance of doubt, you shall be responsible and bound by any unauthorized use of the Site, made in breach of this section.

You agree to use the information received from the information systems of Olimp Finance for the sole purpose of executing transactions inside and within the Site.

You further agree not to use any electronic communication feature of a Service on the Site for any purpose that is unlawful, tortuous, abusive, intrusive on another's privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening or hateful.

The License granted under this Agreement will terminate if Olimp Finance believes that any information provided by you, including your e-mail address, is no longer current or accurate, or if you fail to otherwise comply with any term or condition of this Agreement and all rules and guidelines for each service or Olimp Finance establishes that you have abused in any way (including but not limited to engaging in a transaction out of market rates) the Olimp Finance trading platform.

Upon such violation, you agree to cease accessing Services.

You agree that Olimp Finance, at its sole discretion and with or without notice, may terminate your access to any or all Services, close your open transaction and remove and discard any information or content within a Service.

7. Risk Disclosure

You agree to use the Site at your own risk.

Without limiting the foregoing, the Services contained within this Site are suitable only for customers who are able to bear the loss of all the money they invest, and who understand the risks and have experience in taking risks involved in financial markets.

The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose.

You should be aware of all the risks associated with digital options trading, and seek advice from an independent financial advisor if you have any doubts.

The Company is entitled, by its own discretion, to cancel any trade that has been executed due or in connection with an error, system malfunction or lack of quotes in a time-frame of at least 30 seconds. Process of deletion is fully automated and it is not a subject of personal decision. In case of such occurrence, your original investment will automatically be returned to your trading account balance.

8. Financial Information

Olimp Finance may share with you many financial information produced inwardly or received from agents, partners or vendors ("Third Party Providers").

The information may contain financial market news, quotes, data, graphs, research reports or analysts opinions, but is not restricted to them. ("Financial Information").

Financial Information the Site provides is not destined to be an investment advice.

The Financial Information is not ratified nor approved by Olimp Finance. The purpose of sharing The Financial Information is to provide you with a service for your own convenience.

The precision, timeliness, right sequencing or completeness of the Financial Information is not guaranteed by Olimp Finance nor Third Party Providers. Olimp Finance and Third Party Providers do not warrant the outcomes of the use you make of the Financial Information.

Financial Information may stop being reliable in a short time because of changes in market conditions, economic conditions or other reasons.

Updating information or opinions concluded in any Financial Information is not required from The Third Party Providers nor Olimp Finance. We have the right to stop offering Financial Information at any time and are not required to announce it.

You are responsible for verifying if the information on the Site are credible and suit your needs.

We are not responsible for any claim, damage or loss that information presented on the Site or referred to by the Site have supposedly caused.

9. Links

Olimp Finance may deliver a link to different websites that are supervised or offered by third parties.

Link of that kind is not an authentication, support, sponsorship of association with respect to such website, its providers or owners.

Olimp Finance instructs you to make sure that you are aware of the risks that entail usage of such websites, before you start buying, using, find or depend on anything by the use of the Internet.

Links to the foregoing Websites are shared for your accessibility. You agree under any circumstances not to claim Olimp Finance responsible for any damage or loss caused by the usage or reliance on any material, services or properties accessible on other websites.

10. Trading Cancellation

Olimp Finance has the right in its discretion to deny or withdraw the Services and/or decline the profits distribution to anyone for any justified reason. The reasons include what follows, but is not limited to it:

  • Any case when Olimp Finance has reasons to think that a person’s activities on the Site are not lawful
  • Any case when Olimp Finance may endure any financial, regulatory or fiscal damage caused by anyone’s operations
  • Any case when Olimp Finance rates any transaction on the Site as prosecuted in violation of this Agreement.

In addition, the Company has the right to, by its own discretion, withdraw any trade executed because of or in connection with a system malfunction, error or lack of quotes in a time-frame of 30 seconds or more. The process of canceling is fully automated, and is not any specific person’s decision. When such event occurs, your investment will automatically be transferred back to your trading account balance.

Traders are only permitted to open one trade per 2 minutes on any specific contract that goes on the same asset, direction, and expiry time. The Company reserves the complete and full right to cancel the trade and return the contract premium. The Company may take action at its own discretion against any trader who has knowingly exploited technical issues and ban them permanently from the Company.

11. Withdrawal Procedure

The finance department of Olimp Finance handles all the withdrawal requests that were submitted. To start processing a withdrawal, all the identification documents have to be submitted and legitimized.

    The required documentation:
  • Government issued photo ID
  • Utility bill, bank statement or any other official letter that is not older than 3 months. In must contain your address and name.
  • Copy of the front and back of the credit card that was used to fund the account. The 8 middle digits on the front and the CVV code on the back must be covered for your protection.

The only way to withdraw the deposits made with a credit card is to use the same method as while funding the account. The minimum withdrawal amount back to a credit card is 5 EUR/USD/GBP or 100 EUR/USD/GBP via bank wire transfer.

There are no withdrawal fees for credit cards.

Olimp Finance is not liable for payments endured because of the foreign currency exchange.

The profit may be withdrawn via bank wire transfer only.

Olimp Finance reserves the right to choose the withdrawal method in particular situations.

The minimum amount of withdrawal of earnings is 100.

In case of bank wire transfers, such transactions will be accompanied by a processing fee of $30. Olimp Finance does not hold responsibility for any additional fees charged by processing banks.

After the submission of a withdrawal request Olimp Finance will process it within 3 business days. After the approval of your request the funds will show in your account within 5-7 business days.

Olimp Finance has the right to suppress your withdrawal request until full closure of all Open Positions. Thus before you submit your withdrawal request you are obliged to make sure that all Open Positions are settled.

In cases when investments rewards and bonuses have been received, the withdrawal will be processed only when all terms are met.

The card owner agrees that the merchant can store cards on file for quick deposits when required.

The card owner agrees that the merchant of record can store cards on file for quick deposits when required. Only Olimp Finance has the right to suppress your withdrawal request until the full closure of all Open Positions. Thus before you submit your withdrawal request you are obliged to make sure that all Open Positions are settled.

Olimp Finance does not wish to restrict your account down in time when you have not met your trading volume stipulations related to the bonus yet. Thus, before you submit a withdrawal request, at your explicit request submitted in writing, all active bonus(es) can be deducted from your current account balance together with any trading profits or losses connected to the bonus issued by the Company. After that you will be capable of managing the remaining account balance without limitations.

12. Olimp Finance Investment Reward and Bonus Policy

Olimp Finance can provide its new traders as well as the returning ones with many profitable reward features. Olimp Finance's promotions program consists of cash promotions, bonuses, Contracts and one-time trading credits rewarded to clients.

The above-mentioned promotions are limited time offers. The terms and conditions associated with any bonus rewards are a subject to change. The default promotional requirements are used to all bonuses as stated below, (unless stated otherwise on exact promotions):

To withdraw funds that have obtained additional rewards, promotions, contracts or bonuses one must have a trading volume fulfillment of 30 times the bonus. The trade volume requirement begins upon receipt of the bonus in your account. Upon the bonus receipt, the trading requirement has to be fulfilled before funds will be withdrawn from the account.

The volume requirement may be cancelled in case if the account balance drops below one (1) trade. The minimum trade is 5 EUR/USD/GBP. The trades that are canceled will not be counted towards the trading volume. All funds may be withdrawn only in case when the preceding conditions has been fully met and fulfilled. This includes the original and the later deposits.

The trades that are canceled will not be counted towards the trading volume.

All funds may be withdrawn only in case when the preceding conditions has been fully met and fulfilled. This includes the original and the later deposits.

In case of any indication of fraud, cash-back arbitrage, manipulation and other cheating or illegal activities based on the provision of bonus, the account and any and all profits or losses acquired will be annulled.

Olimp Finance as an online investment provider may offer their customers intensive live trading program. Due to its educational nature and involved potential risk, customer agrees to withhold from withdrawing funds until their membership is complete. Estimated time-frame for program completion is 6-16 weeks. Time-frame is a subject of Personal Agent’s assessment and changes may occur, of which customer will be informed beforehand.

Olimp Finance can also offer Contracts for specific assets, periods of time and profits thereof. It is established that profits described on the basis of a contract are a subject to this section of Terms and Conditions, therefore profits are also treated as promotion funds and required stipulation must be met. For Clients that already have an active bonus, volume will not be counted for this Trade sold on the basis of a Contract and bonuses simultaneously, but rather, consecutively.

12A. Refer a Friend

You will be authorized to obtain the Refer a Friend bonus ("the RF bonus") in case if:

  • After you refer a friend to Olimp Finance (compatibly with Olimp Finance's referral procedure) the friend opens a user account with Olimp Finance, deposits 250 EUR/USD/GBP or more in their account and makes a trade using the Site, on condition that the friend never had a user account with Olimp Finance (such person will be known as a "Friend"),
  • You had a valid user user account with Olimp Finance, in which you deposited 250 EURUSD/GBP or more and made a trade using the Site before a Friend opened an account with Olimp Finance.

The sum of the bonus will be 200 EUR/USD/GBP – 150 EUR/USD/GBP will be deposited in the Referee's account and 50 EUR/USD/GBP to the Friend's accounts. Both the Referee and the Friend will be able to turn the Bonus over for withdrawal purposes, but only after performing trades in the volume of 30 times the bonus amount or more.

If you are authorized to obtain the RF Bonus, so will be the Friend.

In case when you or the Friend are authorized to obtain any other benefit, prize or bonus from Olimp Finance connected to the acts that activate the entitlement to the RF Bonus, both you and the Friend will obtain the higher of the RF Bonus or the other benefit, bonus or prize - it is up to Olimp Finance to decide.

In case when your or the Friend's account with Olimp Finance at the Site is blocked, closed or self-excluded from promotional offers at any time prior to your or the Friend's recieval of RF bonus, you and the Friend will not be eligible for any RF Bonus.

The RF Bonuses you can obtain are unlimited, subject to these terms and conditions. For the avoidance of doubt, it is hereby stated that and RF Bonus is granted once per Friend. The decision made by Olimp Finance is ultimate on all matters that relate to the awarding of the RF bonus and will not be subject to survey or sued by you or any third party. The provisions of article 12 of these terms and conditions are also applied to the RF Bonus.

13. Limited Liability

We take on to deliver constant Services on the Site. Nevertheless we are not responsible for any interruption, deletion, delay, defect, omission, error in transmission on operation, communications line failure, destruction, theft or unauthorized access to, or alteration on, the Site or Services. We hold no responsibility for any problem or technical malfunction of any telephone network or lines, hardware, software, computer online systems, servers or providers, failure caused by technical problems or traffic obstruction on the Internet or on any of the Site or Services.

To the maximum extent permitted by applicable law, under no circumstances do we hold responsibility for any damage or loss arising from any content posted on or through the Site or Services, or from the behavior of any users of the Site or Services online or offline.

In no case will Olimp Finance or any of its directors, officers, employees or agents hold responsibility for any damage whatsoever. This includes without limitation damages that are not direct, damages that are incidental, punitory, special or consequential damages resulting from or connected with your usage of the Site or Services, including but not limited to the accuracy, utility or quality of the information delivered through or as part of the Site or for any investment settlements based on such information, whether the damages are possible to predict and whether or not Olimp Finance has been advised of such damages' happenstance.

The prior limitation of the liability applies to the fullest extent permitted by law in the applicable jurisdiction and under no circumstances will Olimp Finance’s cumulative liability to you overpass the sum of money you transferred or deposed in your account on the Site in relation to the transaction activating such liability.

14. AML Procedures

No one has the right to overuse this Site in order to launder money. Olimp Finance applies the most effective anti-money laundering (AML) procedures. Olimp Finance has the right of declining doing business with, canceling doing business with, and reversing the transaction of customers who do not accept or conform to the AML stipulations and policies below:

  • It is the duty of live traders to deliver all the needed information upon registration
  • Only the individual who at first registered to open a live account may withdraw funds
  • In case if the customer sustains an account using telegraphic deposits, the gains will be distributed only to the owner of the originating bank account. In case of making deposits this way, the live trader holds the responsibility for making sure that the number of the trader's account and registered name of the account owner accompany all transfers to Olimp Finance. In case if the account is funded by a customer by means of credit/debit card deposits, the gains may be distributed only to the individual whose name occurs on the card using which the deposit was made. The gains may only be repaid to the same card.
  • Each person may only have one account. Gains cannot be gathered on more accounts opened by the same person and the account opened in false names.Olimp Finance has the right to occasionally, at its sole discretion, demand a supplementary proof of identity from a customer as it is considered required under the circumstances. A proof of identity may be a notarized copy of passport or other means of identity verification. Olimp finance has the right to, at its sole discretion, suspend an account until the client will deliver such proof to Olimp Finance's satisfaction.

15. Intellectual Property

All trademarks, logos, services marks, trade names, icons and other content are owned by Olimp Finance or its affiliates or agents and are under protection of copyright laws and international tracts and provisions.

You hereby agree not to remove any copyright notices or other indications of protected intellectual property rights from materials downloaded or printed from the Site.

You will not receive any intellectual property right in, or any right or license to use such materials or the Site, other than stated in this Agreement.

Images shown on the Site are owned or used with permission by Olimp Finance.

You hereby agree to refrain from uploading, posting, reproducing or distributing any information, software of material of different kind that is under protection of copyright or any other intellectual property right (and by rights of publicity and privacy) unless you've received the permission of the owner of such rights and the written consent of Olimp Finance first.

16. Indemnification

You hereby agree to defend and protect Olimp Finance and its directors, officers, employees and agents and to hold them harmless from and against any and all damages, losses, claims, liabilities and expenses, including without limitation reasonable attorney’s fees and costs, resulting from or in any way connected with:

  • Your access to the use of the Site or Services
  • Your infringement of any of the terms stated in this Agreement
  • Your infringement of any applicable laws or regulations.

17. Term and Termination

The term of this Agreement has no limit. Nevertheless, Olimp Finance has the right to renounce this Agreement at any time by notice to you. After the termination you will not be capable of performing a new transaction.

18. General

This Agreement will be controlled by and interpreted according to the laws of UK excluding that body of law befitting the conflict of laws.

Any legal action or procedure occurring under this Agreement shall be brought only in courts in the UK, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

Olimp Finance holds no responsibility in any way to any people in case of the force majeure, or for any government’s or legal authority’s actions.

If any provision in this Agreement is held to be invalid or not enforceable, all the other provisions will still be in full force and effect.

If the party fails to enforce any right or provision of this Agreement, such failure will not be legitimized as disclaimer of such right or provision.

Olimp Finance has the right to assign this Agreement or any obligations and/or rights hereunder without your agreement.

Olimp Finance has the right to adjust the terms of this agreement occasionally by posting the adjusted terms on the Site. You hold the responsibility for ascertaining if such adjustments took place. Any of the adjustments becomes valid from the day of its publishing on the Site. If you do not agree to be bound by said adjustments, stop using or accessing our Services and inform us in writing as soon as possible.

19. Automatic Trading Mechanisms

Automatic trading mechanisms, including external execution systems, unauthorized Automatic and semi-automatic trading mechanisms integrated by a trader are considered as abuse.

The usage of such systems on an internet browser without human execution is unlawful and can cause the invalidation and/or suspension of the account.

Positions taken with use of automatic trading mechanisms are considered as off market transactions and shall be invalidated.

FAQ

Trading Platform

Binary options - what are they?

Binary options are a very easy to understand, intuitive and profitable trading product. They deliver to traders a fixed return on trades being made. The return depends on whether the trade was a "Tie" or "Out Of The Money", or "In The Money". Binary options are also known as the digital options. For the past few years binary options are seen as one of the fastest growing financial trading products in the whole world. They are considered as very simple to understand and manage. They also offer certainty on every single trade. Among others that is what makes them extremely tempting and attractive trading tool for financial investors.

Before a trader purchase desired binary option he is always aware of the potential return offered by this binary option. Binary options are being bought online as any other financial product. They may be bought in two directions of trade. Investor (Trader) can buy a PUT/DOWN option or a CALL/UP option. What does it mean? It's simple! By purchasing a binary option investor may go short or long on any financial product. They are offered against a fixed expiry time. For example it may be from 5 to 30 minutes in the future or 1 hour ahead or at the close of the trading day. Once a certain binary option was purchased it may not be resold before the expiry time is reached.

Asset and Underlying Asset - what are they?

Lets begin from an asset itself. What is an asset then? It is a resource that has an economic value. An asset is owned or controlled by a country, corporation or an individual with the expectation that it will provide future benefit. Commodities (for example oil, silver, gold, platinum), stocks (for example Coca Cola, Pepsi, Adidas, Apple), currency pairs (for example EUR-USD, USD-JPY), stock indices (for example FTSE, NASDAQ) and bonds are the best known assets traded in all types of global and local financial markets.

The underlying asset is the financial instrument which a derivative's price is based on. In binary options investors purchase options on individual assets on a fixed expiry time to profit from the changes of price that occur within the underlying asset.

Time shown on this site - what is it?

All times visible on this website are displayed in Greenwich Mean Time (GMT).

Trading hours of each asset - where can they be viewed?

Please visit Olimp Finance "Asset Index" to check a list of all of our trading assets (with a description of every single asset), trading hours and trading symbols.

Types of binary options offered by Olimp Finance

We offer to our investors 4 types of binary options:

  • High/Low,
  • Short,
  • One Touch,
  • Boundary.

Transaction history - where can it be viewed?

First log in to Olimp Finance trading platform and then click "My Account" (top of the page). This will allow you to check the complete history of your transactions.

Do I need to download any software for trading?

There is absolutely no need for you to download anything before you can start trading with Olimp Finance. All you need to do is register and deposit funds into your account and you'll be ready to start trading binary options for yourself.

What web browser should I use when trading on Olimp Finance?

Olimp Finance recommends using Google Chrome web browser when trading on our site. You can download Google Chrome here.

Open Account

Do I have to deposit money in order to register at Olimp Finance?

No. A deposit is not required and credit/debit card details are not required in order to register for this site.

What currency can I use for trading?

You can open an account in USD, EUR, GBP currencies. Please note that you cannot change your currency selection after registration.

How secure is trading with Olimp Finance?

Olimp Finance uses the internationally accepted security system SSL (Secure Sockets Layer) that encrypts all credit card payments over the web. This system is automatic, and you will receive instant notification if your browser does not support it.

Are payouts taxable?

Olimp Finance customers are responsible for their taxation liabilities, if any, at their place of residence. For more information, please contact your area of jurisdiction. See our general terms for more details.

I have problems with the registration process. What should I do?

Contact our support team, and they will quickly resolve your problem. You can reach us via e-mail [email protected], by contacting one of our office by phone or via our on-line chat service.

How can I register?

Registration is extremely simple:

  1. Click on "Open Trading Account" on the home page.
  2. Fill in the mandatory details.
  3. Submit the form.
  4. You will receive a welcome e-mail with a verification link. Click it.
  5. You're done. Welcome to Olimp Finance!

What is the registration fee?

None.

Deposit

Procedure of Withdrawal

All withdrawal requests submitted by investors registered on Olimp Finance are being handled by our finance department. In order to successfully process a withdrawal all the documents outlined above must be submitted. Every withdrawal when a wire transfer is involved will accompany a fee of 30 dollars for the bank. There is no fee involved when a withdrawal via credit card is being made. It takes up to 2 business days to process the withdrawal request. When a withdrawal request is approved, it takes an additional 5 to 7 days for the funds to appear in your bank account.

Credit Card Withdrawal

All funds invested with the use of a certain credit card may be withdrawn to the one and only credit card that was used to make the investment. The maximum amount of withdrawal to a credit card cannot exceed the amount of investment. Wire transfer is used to withdraw any additional funds.

Wire Transfer

Once a month Olimp Finance trader is allowed to make withdrawal using wire transfer free of charge. All other wire transfers in the same month will be applied to processing fee of 30 dollars.

All questions in regard to our policy will be answered via Olimp Finance’s live chat, email or by phone. Please do not hesitate to contact us, we are here to support all your trading needs.

Credit card error

If you tried to make a deposit and received a message concerning a credit card error, please make sure that your credit card is valid for online transactions and international use. If you do not know how to do that, just call the number visible on the back of your credit card to make the confirmation.

If you have received a message about a credit card error more than once, it might be caused by the credit card company which had temporarily block your card for security purposes. In this case just call the number visible on the back of the card and resolve this issue immediately in order to make a successful deposit.

Our Bonus Withdrawal Policy

To make a successful withdrawal of invested funds, every investor must execute a minimum trading volume. Trading volume is always dependent upon the amount of the bonus (e.g. it may be 30 times for every 1 dollar bonus). The withdrawal of the funds will be successful only when the preceding stipulation is fully met and fulfilled. And this includes the initial deposit amount!

Please be aware that if we, Olimp Finance, notice even a slightest indication of manipulation, fraud, cash-back arbitrage, or any other kind of fraudulent and / or deceitful activity based on the provision of the bonus, we will nullify the account with all garnered profits immediately and permanently.

Initial Deposit Procedure

To deposit and withdraw any funds with Olimp Finance the following criteria must be met by each client.

Each client must submit documents authenticating their account with Olimp Finance. Those documents are as followed:

  1. A Photo ID. This must be government issued and can be a driver's license, passport or residency card.
  2. Proof of address such as a utility bill. This must verify your physical or billing address in the country of your residency.
  3. If invested via credit card, a copy of the credit card used for investment must be sent. The copy should be of the front and back with the front middle 8 numbers of the card covered and the CVV on the back should be covered as well.

These documents should be scanned in clear copies and sent via email to [email protected] with your name in the subject line of the email.

Deposit procedure:

A client can invest with Olimp Finance using multiple methods. Those methods are Credit cards, debit cards, wire transfer and BitCoin.

Olimp Finance is working daily on providing our clients more processing and investment methods.

Credit Cards:

The credit card used for transaction with Olimp Finance must match the name on the account. Olimp Finance accepts Visa, MasterCard, Maestro and Visa Electron. Please send a copy of the credit card (with the middle 8 numbers blocked) to [email protected]

Wire Transfer:

The minimum for a wire transfer is $500. Any transfer below the amount of $500 will be charged a $30 fee. The wire transfer must be to the exact details which are posted on the deposit website under wire transfer. You must email a copy of the wire transfer to [email protected]. It can take up to 5 business days for the wire to appear in your Olimp Finance account.

Please contact us if you have any questions about the deposit procedure.

How can I cancel a withdrawal?

Even if your withdrawal request is being processed, you will still be able to discontinue the withdrawal and return the money to your account in Olimp Finance. The reverse withdrawal option is especially useful when you do not have sufficient funds in your account, but you wish to undertake other activities. In order to cancel a withdrawal please contact us by either phone, chat or e-mail your account executive or support department.

What is a Swift Code?

A SWIFT code is the unique identification code of a particular bank that is used when transferring money between banks. Your bank can tell you what its SWIFT code is. If the SWIFT code comprises only eight digits, you will have to insert XXX at the end.

Is there a minimum/maximum withdrawal amount?

Yes. The minimum withdrawal depends on your trading account currency and deposit method.

Credit cards: 30 USD.

Wire transfers: 100 USD.

The maximum withdrawal amount is as follows:

Credit cards: 20,000 USD

Wire transfer: Unlimited

What is the fee to withdraw funds?

None apart from wire transfer processing fee of 30$ fort the bank.

What is the maximum deposit amount?

The maximum deposit amount per transaction depends on your selected deposit method.

  1. Credit card: USD 20,000
  2. Wire: Unlimited

What is the minimum deposit amount?

The minimum deposit amount is 100 depending on your trading account currency.

How can I withdraw money from my account?

You can withdraw money from your account via selected deposit method; whether it be credit card, wire transfer or e-wallet. This can be done through an email request to [email protected] or through the "My Account" section by filling out the "withdrawal request" form.

All funds invested by a credit card can be withdrawn to the same card only. The maximum withdrawal amount to a credit card can not exceed the amount invested. Any additional funds can be withdrawn via wire transfer.

How can I deposit money?

Please refer to our Deposit information page. We accept all major credit cards (Visa, MasterCard etc.), Maestro debit cards, as well as wire transfers and BitCoin.

Trading

Past trades - how to view them?

Log in and click on "My Account" and then "Investments History". Than click the "Expired" icon. You have a few options there, it is possible to filter by trading tool, asset and trade.

Option Suspended – what does it mean?

This notice is temporary. When does it appear? Usually at times of irregular one way trading and market conditions on a specific asset.

The Option Suspended notice is removed once conditions return to normal again.

Make a trade - why am I not able to do that?

  1. All of Olimp Finance assets are ONLY available during the hours of market trading. All the assets are not displayed on Olimp Finance outside the market trading hours.
  2. You may not be able to make a trade when you have not enough funds in your account. Always remember to check your account balance. It is shown on the top right of the page (in order to check that, log in to your account first).
  3. Sometimes traders are not able to trade, because they use unsupported browsers. We recommend using Mozilla Firefox or Google Chrome web browsers in order to trade without any issues on our website.
  4. If none of the above resolved your trading issues, please contact Olimp Finance support immediately via email at [email protected] or by live chat or the customer service phone numbers.

Expiration time - what is it?

Exact date and time at which an option expires.

Expiration rate - what is it?

The level of the underlying asset at the time of expiry of the asset (according to Reuters). When the option expired in-the-money or out-of-the-money – this is the determining level. For each underlying asset a different expiry rate is determined.

Rates displayed in the trading boxes - what are they?

Rates displayed in the trading boxes are a live feed streamed directly from Reuters to our Olimp Finance algorithms. All of the rates available in the trading boxes on our website are those at which Olimp Finance trading platform is willing to sell the following options.

Option expires out-of-the-money - what return do I get?

In this particular event trader's account is automatically credited with a proportion of his original investment. The proportion you will be credited depends on the option you have taken. It varies from 0 to 10% of the value of your original trade. Let's have an example. Lets say you traded a Nasdaq Call option with a value of $500, OK? At the expiry time your trade has closed "out-of-the-money". In this particular situation you would receive a credit on your trade of between 0 and $50 depending on the bought option.

Successful investment - what return do I get?

Whenever your investment is successful trader receives a guaranteed return of between 70% and 81% of the amount initially invested. Every time you select the underlying asset the payout is indicated on the site for each successful trade you make. In simple words, you receive a payout of between $825 and $875 (of course depending on the type of option offered) after making an investment of $500 in a Nasdaq Call option, when at the expiry time the level is higher than the level at the moment of you making the investment.

How to make an investment?

This part is easy as pie. All you have to do is choose between buying a "Put" or a "Call" option on any asset that you wish to trade. Just click on the Call/Put button to open a short investment sheet in the same box where you will be asked to type the amount of your investment. After you do that simply approve the execution.

Please be aware that the rates update continuously in the investment sheet.

Put Option – what is it?

Put Option is an option that provides the holder with a profit when the underlying asset falls in value relative to the purchase level. Full initial investment amount is being returned to the investor, in the particular event that the option expires at exactly the same price.

Call Option – what is it?

Call Option is simply an option providing the holder with a profit when the underlying asset rises in price compared with the level it was purchased at. Full initial investment amount will be returned to the investor, in the event that the option expires exactly at the same price.

Support

How can I change my password?

Users can change their password by logging into their account and going to the personal details page. From there users can click on "change password".

How can I contact you?

You can contact us via e-mail, phone, or online chat 24/7. For customer support inquiries, please email [email protected] and for technical support, contact [email protected]

How can I update my personal details?

You can update the information in My Account > Personal Details section or contact us by email or live chat.

What should I do if I have forgotten or misplaced my password?

In such a case you should contact us via email at: [email protected], contact our live chat or call the customer service number in your region (located under "contact us").

Alternatively, users can click on the "Forgot Password" link located on the top right of the Olimp Finance homepage.

Please note that a password must have a minimum of 6 characters and a maximum of 15 characters.